Get Started with FORM
All memberships include FORM Smart Swim Goggles.
Choose between two plans, the Annual Plan offers the best value and the Monthly Plan suits those who prefer to break up payments every month.
Worry-free 30 Day Returns
1 Year Warranty
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30-Day Worry-Free Returns
We're confident that you'll have a game-changing swim experience with your FORM goggles. If you're not satisfied with your FORM goggles, you can return within 30 days of the ship date. We offer free return shipping in the U.S. and Canada.
Warranty
Premium design and high quality features like chemical-resistant anti-fog coating and FDA-certified silicone eye seals. FORM goggles come with a one-year warranty, so you can swim worry free.
Choose a Membership
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- Your membership period will not start until you activate it in the FORM Swim App or 60 days after purchase.
- We’ll send you an email with details on how to activate your membership.
- Monthly membership plans renew at $32/month and annual membership plans will renew at $300/year (equivalent of $25/month), unless cancelled. If given as a gift, the giftee can choose to continue their membership after the pre-paid 12 months.
- If you’re buying a gift, you can ship it to yourself or the giftee. You’ll receive an email explaining how the giftee can activate their membership. After the 12 month pre-paid membership, your giftee can choose to continue their membership and will be responsible for payment.
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Cancelling Your Membership
You can cancel your membership at any time through the website. Once you cancel, you'll continue to have access to membership features until the term of your membership ends. If you're on a monthly membership, there's a minimum 12-month commitment.
You will not receive any pro-rated refunds of your membership, since you'll have access until the end of the term that you've already paid for. Your membership will not renew and you will not have any future charges.
Refunds
If you purchased through formswim.com, you have 30 days from the shipping date to request a return. All membership and goggle charges will be refunded when FORM receives your product back. At this time, your access to your membership in the app will be discontinued.
Cancellation Policy
Cancelling Your Membership
You can cancel your membership at any time through the website. Once you cancel, you'll continue to have access to membership features until the term of your membership ends. If you're on a monthly membership, there's a minimum 12-month commitment.
You will not receive any pro-rated refunds of your membership, since you'll have access until the end of the term that you've already paid for. Your membership will not renew and you will not have any future charges.
Refunds
If you purchased through formswim.com, you have 30 days from the shipping date to request a return. All membership and goggle charges will be refunded when FORM receives your product back. At this time, your access to your membership in the app will be discontinued.
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Free Carbon Neutral Shipping
We offer free shipping to Australia and New Zealand when purchasing a FORM Membership.
In an effort to reduce our carbon footprint, we offset 100% of our carbon emissions.
30-Day Worry-Free Returns
We're confident that you'll have a game-changing swim experience with your FORM goggles. If you're not satisfied with your FORM goggles, you can return within 30 days of the ship date.
Warranty
Premium design and high quality features like chemical-resistant anti-fog coating and FDA-certified silicone eye seals. FORM goggles come with a one-year warranty, so you can swim worry free.
Frequently Asked Questions
Please contact our Support Team if you need to replace your goggles and we will work with you to find a solution.
If you purchased a monthly plan, you can cancel after twelve months.
If you have an annual plan, you can cancel at any time. However, there are no pro-rated refunds for your remaining months. You'll be able to continue using your FORM membership for the duration of your paid time.
Buy now and get easy returns until January 31st. You'll be fully reimbursed—including your membership fees. After January 31, our normal 30 day returns policy applies.
The FORM goggles fit just like regular goggles! With contoured FDA-certified silicone eye seals, 7 nose bridge sizes, and adjustable straps, you'll be able to find your perfect fit.
You'll still be able to swim with real-time metrics in your goggles wherever you swim—pool, open water, or swim spa. You'll also still be able to go on the FORM Swim App to review your swims and connect with the FORM community. You'll lose the benefits of having workout instructions in your goggle and you won't have access to the Workouts tab in the app.
If you choose to return your gifted annual plan, you'll also need to return your goggles. All funds will be reimbursed to the original method of payment.
Select the gift option and you will be gifting the goggles and a pre-paid annual membership. This membership will not renew after the first year and your giftee can choose to continue their membership and will be responsible for payment.
If you purchased your membership on our website, you can change billing information, upgrade your membership, and more in your account. If you purchased your membership in app, you can't manage your account on formswim.com.
If you need a new pair of FORM Smart Swim Goggles, please reach out to our customer service centre.
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